Delivery & Shipping Information
Domestic Shipping (Australia)
We offer multiple delivery options across Australia:
Standard Shipping
- Delivery time: 3-7 business days
- Cost: $9.95 AUD (Free for orders over $150 AUD)
- Carrier: Australia Post
Express Shipping
- Delivery time: 1-3 business days
- Cost: $14.95 AUD
- Available for metro areas
Regional/Rural Areas
- Additional 2-3 business days
- No extra charge
International Shipping
We ship worldwide with reliable carriers:
Standard International
- Delivery time: 10-21 business days
- Rates calculated at checkout
- Fully tracked service
Express International
- Delivery time: 5-10 business days
- Available to select countries
- Customs fees may apply
Order Processing
- Orders placed before 12 PM AEST ship same business day
- Weekends and public holidays excluded
- Tracking number emailed upon dispatch
Tracking Your Order
Monitor your delivery through:
- The tracking link in your shipping confirmation email
- Your Order History
Important Delivery Notes
- Signature Required: For all orders over $200 AUD
- Delivery Issues: Please contact us within 7 days via our Support Form
- Address Accuracy: Double-check your shipping details at checkout
Sustainable Packaging
We’re committed to eco-friendly shipping:
- 100% recyclable materials
- Biodegradable packing peanuts
- Minimal plastic usage
Learn more in our Sustainability Policy