PRIVACY POLICY

Last Updated: [DD/MM/YYYY]

1. Collection of Personal Information

Eleanor Patterson collects the following information when you use our services:

  • Identity Data: Name, contact details, date of birth
  • Transaction Data: Purchase history, payment details (processed via secure third parties)
  • Technical Data: IP address, browser type, device information
  • Preferences: Size selections, wishlist items

2. How We Use Your Information

PurposeLegal Basis
Order processingContractual necessity
Customer serviceLegitimate interests
Marketing communicationsYour consent
Fraud preventionLegal obligation

3. Disclosure of Information

We may share your data with:

  • Service Providers: Payment processors (Stripe, PayPal), logistics partners (Australia Post)
  • Legal Authorities: When required by Australian law
  • Business Transfers: In case of merger/acquisition

4. Your Rights Under Australian Privacy Law

You have the right to:

  • Request access to your personal information
  • Correct inaccurate data
  • Opt-out of direct marketing
  • Make a privacy complaint via OAIC

Exercise these rights through our Privacy Dashboard

5. Data Security Measures

We implement:

  • SSL encryption (256-bit)
  • Regular penetration testing
  • PCI DSS compliance for payments
  • Staff privacy training

6. International Data Transfers

For international operations:

  • Data may be transferred to the US/UK under EU Standard Contractual Clauses
  • We ensure equivalent protection for Australian data

7. Retention Periods

We retain your information:

  • For orders: 7 years (tax compliance)
  • For accounts: Until deletion request
  • For marketing: Until consent withdrawal

8. Cookies & Tracking Technologies

We use:

  • Essential cookies: Shopping cart functionality
  • Analytics cookies: Google Analytics (anonymized)
  • Marketing cookies: Only with consent

Manage preferences at Cookie Settings

9. Children’s Privacy

We do not knowingly collect data from children under 16 without parental consent.

10. Policy Updates

We will notify you of material changes via:

  • Site notifications
  • Email (for account holders)
  • Updated “Last Updated” date

11. Contact Our Privacy Officer

For privacy concerns: